Bibliography

This app has made use of the following publications – either literally or indirectly. Where appropriate, the wording has been adjusted to suit the subject of this app.

Chapter 1 – Situating yourself within the crisis management framework

AFRICAN UNION
(2012): About AU Peace and Security Department, http://www.peaceau.org/en/page/2-who-we-are, accessed on 17 September 2012.
Conflict Management Division (CMD), http://www.peaceau.org/en/page/5-conflict-management-division, accessed on 17 September 2012.
Peace and Security Council (PSC), http://au.int/en/organs/psc, accessed on 17 September 2012.
(2012): The Peace Support Operations Division (PSOD), http://www.peaceau.org/en/page/7-peace-and-support-operations-division, accessed on 17 September 2012.

AFRICAN UNION COMMISSION(2012): Peace and Security Department at a Glance, http://www.peaceau.org/uploads/au-booklet.pdf, accessed on 10 September 2012.

CENTER FOR INTERNATIONAL PEACE OPERATIONS (2010)
Glossary Peace Operations, Berlin, p. 31.

CENTER ON INTERNATIONAL COOPERATION
(2009): Building on Brahimi. Peacekeeping in an Era of Strategic Uncertainty, http://www.peacekeepingbestpractices.unlb.org/PBPS/Pages/Public/Download.aspx?docid=944&cat=0&scat=0, accessed on 24 October 2012.
Civilian Capacity in the Aftermath of Conflict: Independent Report of the Senior Advisory Group, http://archive-edu.com/page/649111/2012-11-13/http://www.cic.nyu.edu/peacebuilding/peace_2008archive.html, accessed on 24 October 2012.

COUNCIL OF THE EUROPEAN UNION (2003)
Progress Report on Civilian Aspects of Crisis Management, No. 15625/03, pp. 17 f.

CROSS, Mai’a K. Davis (2010): Cooperation by Committee: The EU Military Committee and the Committee for Civilian Crisis Management, in: European Union Institute for Security Studies, Occasional Paper No. 82, http://www.iss.europa.eu/uploads/media/op82_CooperationbyCommittee.pdf, accessed on 10 September 2012.

EIDE, Espen Barth/KASPERSEN, Anja Therese/KENT, Randolph/VON HIPPEL, Karen (2005):
Report on Integrated Missions: Practical Perspectives and Recommendations, http://ochanet.unocha.org/p/Documents/Report_on_Integrated_Missions_May_2005_Final.pdf, accessed on 17 September 2012.

EUROPEAN COUNCIL: The European Council – an Official Institution of the EU.The Institution, http://www.european-council.europa.eu/the-institution?lang=en, accessed on 17 September 2012.

EUROPEAN UNION: Civilian Crisis Management, http://www.consilium.europa.eu/eeas/security-defence/civilian-crisis-management.aspx?lang=en, accessed on 10 September 2012.

EUROPEAN UNION COMMON SECURITY AND DEFENCE POLICY (2010): Coup d’œil sur la Politique de sécurité et de défense commune de l’UE, in: CSDP Newsletter, Issue 10, http://www.consilium.europa.eu/uedocs/cmsUpload/online_100818_CSDP_Newsletter_hw.pdf, accessed on 10 September 2012.

EUROPEAN UNION EXTERNAL ACTION SERVICE
Capabilities. EU Civilian and Military Capability Development, http://consilium.europa.eu/eeas/security-defence/capabilities/eu-civilian-and-military-capability-development.aspx?lang=en, accessed on 10 September 2012.
Civilian Crisis Management,http://www.eeas.europa.eu/cfsp/crisis_management/index_en.htm, accessed on 10 September 2012.
Civilian Planning and Conduct Capability (CPCC),https://www.consilium.europa.eu/eeas/security-defence/csdp-structures-and-instruments/cpcc?lang=de, accessed on 14 September 2012.
Civilian Structures and Instruments, http://consilium.europa.eu/eeas/security-defence/csdp-structures-and-instruments?lang=en, accessed on 14 September 2012.
Instrument for Stability (IfS) – EU in Action,http://www.eeas.europa.eu/ifs/index_en.htm, accessed on 10 September 2012.
Structure and Organisation, http://www.eeas.europa.eu/background/organisation/index_en.htm, accessed on 10 September 2012.

FONTAINE ORTIZ, Even (2009): The Role of Special Representatives of the Secretary-General and Resident Coordinators. A Benchmarking Framework for Coherence and Integration within the United Nations System, Geneva: United Nations, http://www.unjiu.org/en/reports-notes/archive/%20The%20role%20of%20Special%20Representatives%20of%20the%20Secretary-General%20and%20Resident%20Coordinators.pdf, accessed on 13 September 2012.

GOURLAY, Catriona et al. (2006): Civilian Crisis Management: The EU Way, in: Chaillot Paper, No. 90, European Union Institute for Security Studies, http://www.iss.europa.eu/uploads/media/cp090.pdf, accessed on 10 September 2012.

HANSEN, Wibke/VON GIENANTH, Tobias (2009): Zukunft für das Peacekeeping. Das „New Horizon“ Papier der Vereinten Nationen (Policy Briefing), Berlin: Zentrum für Internationale Friedenseinsätze, http://www.zif-berlin.org/fileadmin/uploads/analyse/dokumente/veroeffentlichungen/Policy_Briefing_New_Horizon_12_09.pdf, accessed on 13 September 2012, p. 1.

HANSON, Stefanie (2009): Backgrounder – The African Union, New York: Council on Foreign Relations, http://www.cfr.org/africa/african-union/p11616, accessed on 10 September 2012.

MAJOR, Claudia/PIETZ, Tobias/SCHÖNDORF, Elisabeth/HUMMEL, Wanda (2012):
Toolbox Crisis Management. From Civilian Crisis Prevention to Peacebuilding: Principles, Actors, Instruments, Berlin: Stiftung Wissenschaft und Politik / Center for International Peace Operations, http://www.zif-berlin.org/fileadmin/uploads/analyse/dokumente/veroeffentlichungen/ZIF_SWP_Toolbox_CrisisManagement.pdf, accessed on 10 September 2012, pp. 10-15, 18-21, 25, 30, 37-40, 45.

MINISTRY OF DEFENCE OF THE FRENCH REPUBLIC (2012):
How Does CSDP Work?, http://www.defense.gouv.fr/english/das/international-relations/european-defense/how-does-csdp-work/how-does-csdp-work, accessed on 10 September 2012.

ORGANIZATION FOR SECURITY AND CO-OPERATION IN EUROPE (1995-2012)
Office for Democratic Institutions and Human Rights. About ODIHR,
http://www.osce.org/odihr/43595, accessed on 10 September 2012.
What is the OSCE?http://www.osce.org/secretariat/35775, accessed on 10 September 2012.

RICHTER, Bastian (2010): The Common Security and Defence Policy (CSDP). Decision-Making, Planning and Organization of CSDP Field Missions - Updated Interactive Guide, Berlin: Center for International Peace Operations,
http://www.zif-berlin.org/fileadmin/uploads/analyse/dokumente/veroeffentlichungen/ZIF_Guide_CSDP_2010.pps, accessed on 17 September 2012.

UNITED NATIONS
Department of Field Support, http://www.un.org/en/peacekeeping/about/dfs/, accessed on 10 September 2012.
Department of Peacekeeping Operations, http://www.un.org/en/peacekeeping/about/dpko/, accessed on 10 September 2012.
Forming a New Operation. The Security Council Determines the Deployment of a New UN Peacekeeping Operation,
http://www.un.org/en/peacekeeping/operations/newoperation.shtml, accessed on 10 September 2012.
Mandates and the Legal Basis for Peacekeeping,http://www.un.org/en/peacekeeping/operations/pkmandates.shtml, accessed on 10 September 2012.
Peace and Security, http://www.un.org/en/peacekeeping/operations/peace.shtml,
accessed on 13 September 2012.
The Peacebuilding Commission (PBC), http://www.un.org/en/peacebuilding, accessed on 10 September 2012.
The Peacebuilding Support Office, http://www.un.org/en/peacebuilding/pbso/, accessed on 10 September 2012.
Peacekeeping Operations. Issues, http://www.un.org/en/peacekeeping/, accessed on 10 September 2012.
Reform of Peacekeeping, http://www.un.org/en/peacekeeping/operations/reform.shtml, accessed on 10 September 2012.
Role of the Department of Political Affairs, http://www.un.org/wcm/content/site/undpa/main/about/overview, accessed on 17 September 2012.

UNITED NATIONS DEPARTMENT OF PEACEKEEPING OPERATIONS/DEPARTMENT OF FIELD SUPPORT (2012): Civil Affairs Handbook, http://www.un.org/en/peacekeeping/issues/civil, accessed on 22 October 2012.

UNITED NATIONS DEVELOPMENT PROGRAMME
http://www.undp.org/content/undp/en/home.html, accessed on 17 September 2012.
Frequently Asked Questions, http://www.undp.org/content/undp/en/home/operations/about_us/frequently_askedquestions/#undp, accessed on 10 September 2012.
(2012): What We Do – Our Goals, http://www.undp.org/content/undp/en/home/ourwork/overview.html, accessed on 10 September 2012.

UNITED NATIONS DEVELOPMENT PROGRAMME EVALUATION OFFICE (2013): Evaluation of UNDP Contribution to Poverty Reduction, in: Multidimensional, http://issuu.com/undp-evaluation/docs/evaluation_poverty_2013, accessed on 22 October 2012.

UNITED NATIONS DISASTER ASSESSMENT AND COORDINATION (2006): UNDAC Handbook, http://ochanet.unocha.org/p/Documents/UNDAC%20Handbook-dec2006.pdf, chap. B.5.3, accessed on 13 September 2012.

UNITED STATES INSTITUTE OF PEACE (1995): Online Training Course for OSCE, Module 2: OSCE Mission and other Field Activity Structures and Functions,
http://react.usip.org/downloads/Module2.pdf, accessed on 24 October 2012.

UNITED NATIONS OFFICE FOR THE COORDINATION OF HUMANITARIAN AFFAIRS
Humanitarian Civil-Military Coordination (UN-CMCoord), http://www.unocha.org/what-we-do/coordination-tools/UN-CMCoord/overview, accessed on 10 September 2012.
Who We Are, http://www.unocha.org/about-us/who-we-are, accessed on 10 September 2012.
(2005): Report on Integrated Missions: Practical Perspectives and Recommendations, http://ochanet.unocha.org/p/Documents/Report_on_Integrated_Missions_May_2005_Final.pdf, accessed on 10 September 2012.
Humanitarian Response, What is the Cluster Approach?; https://www.humanitarianresponse.info/clusters/space/page/what-cluster-approach; accessed on 27 May 2014.

UNITED NATIONS PEACEKEEPING
Issues - Human Rights, http://www.un.org/en/peacekeeping/issues/humanrights.shtml, accessed on 17 September 2012.
Rule of Law, http://www.un.org/en/peacekeeping/issues/ruleoflaw.shtml, accessed on 17 September 2012.

UNITED NATIONS RULE OF LAW:
About, http://www.unrol.org/article.aspx?article_id=2, accessed on 13 September 2012.

UNITED NATIONS SECRETARY GENERAL (2011): Independent Report on Civilian Capacities (Guehenno Report), No. SG/2171 PKO/263, http://www.un.org/News/Press/docs/2011/sg2171.doc.htm, accessed on 10 September 2012.

Chapter 2 – Guiding principles

COUNCIL OF THE EUROPEAN UNION (2010): Draft Revised Guidelines on the Protection of Civilians in CSDP Missions and Operations, No. 13047/10, http://register.consilium.europa.eu/pdf/en/10/st13/st13047.en10.pdf, p. 5, 7 November 2012.

MAJOR, Claudia/PIETZ, Tobias/SCHÖNDORF, Elisabeth/HUMMEL, Wanda (2012): Toolbox Crisis Management. From Civilian Crisis Prevention to Peacebuilding: Principles, Actors, Instruments, Berlin: Stiftung Wissenschaft und Politik / Zentrum für Internationale Friedenseinsätze, http://www.zif-berlin.org/fileadmin/uploads/analyse/dokumente/veroeffentlichungen/ZIF_SWP_Toolbox_CrisisManagement.pdf, pp. 10-15, accessed on 10 September 2012.

Chapter 3 – Preparing for deployment

ROBERTS, Daniel Lloyd (1999): Staying Alive. Safety and Security Guidelines for Humanitarian Volunteers in Conflict Areas, Geneva: International Committee of the Red Cross, pp. 161-63.

UNITED NATIONS DISASTER ASSESSMENT AND COORDINATION (2006): UNDAC Handbook,
http://ochanet.unocha.org/p/Documents/UNDAC%20Handbook-dec2006.pdf, chap. D.2.2, O.1.1, O.1.5, accessed on 13 September 2012.

LANKESTER, Ted, Clinical Director, InterHealth Worldwide London, Nairobi, www.interhealthworldwide.org

Chapter 4 – How to cope with everyday reality in the field

BUSS, Helmut (2011), ‘Controlling Conflict Costs: the Business Case of Conflict Management’, Journal of the International Ombudsman Association, Vol. 4, No 1, pp. 54-62.

COUNCIL OF EUROPE (2012): Human Rights. Gender Equality, http://www.coe.int/t/dghl/standardsetting/equality, accessed on 13 September 2012.

COVEY, Stephen (2006): The Speed of Trust: The One Thing That Changes Everything, pp. 136-231.

EUROPEAN COMMISSION (2012): Environment, http://ec.europa.eu/environment/, accessed on 13 September 2012.

EUROPEAN OMBUDSMAN (2011): Who can help you?, Luxembourg: European Union, http://www.ombudsman.europa.eu/showResource?resourceId=1321523123721_whocanhelpyou2011_en.pdf&type=pdf&download=true&lang=en, p. 5, accessed
on 13 September 2012.

EUROPEAN UNION EXTERNAL ACTION SERVICE (1995-2012):
The EU and Human Rights, http://eeas.europa.eu/human_rights/index_en.htm, accessed on 13 September 2012.
(2011): Handbook for Spokespersons in EU Common Security and Defence Policy (CSDP) Missions and Operations, Brussels: European External Action Service Press Unit, pp. 8 f., 24, 26-29.

FOREIGN AFFAIRS AND INTERNATIONAL TRADE CANADA
© Reproduced with the permission of Her Majesty the Queen in Right of Canada, represented by the Minister of Foreign Affairs, 2011
(2011): Gender and Peace Support Operations. Why Gender Matters - Section 2 Workbook/Handouts/3 What a Gender Perspective, Ottawa: Pearson Centre, pp. 5 f.
(2011): Gender and Peace Support Operations. Questions to Ask About Gender and Peace Support Operations, Ottawa: Pearson Centre.

INTER-AGENCY STANDING COMMITTEE TASKFORCE (2002): Report on Protection from Sexual Exploitation and Abuse in Humanitarian Crises,
http://www.humanitarianinfo.org/iasc/downloaddoc.aspx?docID=4426&type=pdf, Plan of Action I.A, p. 8, accessed on 13 September 2012

INTER-PARLIAMENTARY UNION (2012): Refugee Protection: A Guide to International Refugee Law, http://www.ipu.org/pdf/publications/refugee_en.pdf, p. 11, accessed on 15 October 2012.

QUEENSLAND GOVERNMENT, HEALTH CARBON MANAGEMENT UNIT (2009): Queensland Health Green Office Resource Guide for Climate Smart Buildings, http://www.health.qld.gov.au/carbon_management/green_office_guide.pdf, chap. 4.2, 4.3, 4.5, 5.2, 7.2, 8.1, 8.2, accessed on 17 October 2012.

RUBINSTEIN, Robert A. (2003): Cross-Cultural Considerations in Complex Peace Operations, in: Negotiation Journal, Vol. 19, No. 1, pp. 29-49, here: 29 f.

SHEEHAN, Michael A. (2003): Medical Guidelines for Peacekeeping Operations. Waste Management, New York: United Nations Department of Peacekeeping Operations, Office of Mission Support, Medical Support Unit, pp. 5 f.

TRANSPARENCY INTERNATIONAL (UK), Defence and Security Programme

UNITED NATIONS CHILDREN’S FUND
(2009): 20 Years of the Convention on the Rights of the Child – What is the CRC?, http://www.unicef.org/rightsite/237_202.htm, accessed on 17 September 2012.
(2011): Protecting Children from Violence, Exploitation and Abuse, http://www.unicef.org/protection/57929_57972.html, accessed on 17 September 2012.

UNITED NATIONS COMMISSION ON HUMAN RIGHTS (1998): Guiding Principles on Internal Displacement, Annex to Report of the Representative of the Secretary General Francis M. Deng pursuant Commission Resolution 1997/39,
http://www.refworld.org/cgi-bin/texis/vtx/rwmain?docid=3d4f95e11, pp. 5-14, here p. 5, accessed on 15 October 2012.

UNITED NATIONS CONDUCT AND DISCIPLINE UNIT
(2010): UN Standards of Conduct. Code of Conduct, http://cdu.unlb.org/UNStandardsofConduct/CodeofConduct.aspx, accessed on 13 September 2012.
(2010): UN Standards of Conduct. We Are United Nations Peacekeeping Personnel, http://cdu.unlb.org/UNStandardsofConduct/WeAreUnitedNationsPeacekeepingPersonnel.aspx, accessed on 13 September 2012.

UNITED NATIONS DIVISION FOR THE ADVANCEMENT OF WOMEN (2003)
Convention on the Elimination of all Forms of Discrimination Against Women,
http://www.un.org/womenwatch/daw/cedaw/cedaw.htm, accessed on 13 September 2012.

UNITED NATIONS ENTITY FOR GENDER EQUALITY AND THE EMPOWERMENT OF
WOMEN (2011): UN Women Brochure. Hopes are High, http://www.unwomen.org/wp-content/uploads/2011/02/UNwomen_Brochure_en.pdf, accessed on 13 September 2012.

UNITED NATIONS ENVIRONMENT PROGRAMME
(2009): A Guide to Greenhouse Gas Emission Reduction in UN Organzations,
Paris: Division of Technology, Industry and Economics, Sustainable Consumption & Production Branch,
http://greeningtheblue.org/sites/default/files/EmissionReductionGuide.pdf,
pp. 1, 16, accessed on 13 September 2012.
Greening the Blue, http://www.greeningtheblue.org/, accessed on 13 September 2012.
Greening the Blue. Our Approach – Reducing our Impacts: ICT, http://www.greeningtheblue.org/our-approach/reducing-our-impacts/ict, accessed
on 13 September 2012.
Greening Tips, http://www.unep.org/sustainability/greening_tips.asp, accessed on 13 September 2012.

UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (2010 [1951/1967]): Convention and Protocol Relating to the Status of Refugees, http://www.unhcr.org/3b66c2aa10.html, Art. 1.A.2, 31.1, 33.1 and 35.1, accessed on 15 October 2012.

Chapter 5 – Dealing with health and security challenges

FORASTIERI, Valentina (ed., 2012): SOLVE – Integrating Health Promotion into Work Place OSH Policies. Participant’s Workbook, Geneva: International Labour Office, http://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---safework/documents/instructionalmaterial/wcms_178396.pdf, pp. 97-99, accessed on 15 September 2012.

OFFICE OF THE UNITED NATIONS SECURITY COORDINATOR (1995): ‘Residential Security Guidelines’, in: United Nations Security Operations Manual. Operational Instructions and Guidelines for Use by Officials Involved in Security Management, http://europeandcis.undp.org/uploads/public1/files/OM%20Workshop%202008/Security%20Operations%20Manual%201995.pdf, N.III.4, 9, 10, 13.

ROBERTS, Daniel Lloyd (1999): Staying Alive. Safety and Security Guidelines for Humanitarian Volunteers in Conflict Areas, Geneva: International Committee of the Red Cross, pp. 41-50, 61-64, 68, 97-100, 124 f., 155, 164-169.

UNITED NATIONS DISASTER ASSESSMENT AND COORDINATION (2006): UNDAC Handbook,
http://ochanet.unocha.org/p/Documents/UNDAC%20Handbook-dec2006.pdf, chap. O.2.3, O.3.1, O.3.3, O.4-4.2, accessed on 13 September 2012.

PEARLMAN, Laurie Anne & MCKAY, Lisa (2008): Understanding and Addressing Vicarious Trauma, http://www.headington-institute.org/files/vtmoduletemplate2_ready_v2_85791.pdf, accessed on 8 January 2014.

VAN DER KOLK, Bessel (1989): ‘The Compulsion to Repeat the Trauma: Re-enactment, Revictimization and Masochism’, in: Psychiatric Clinics of North America, Vol. 12, No. 2, pp. 389-411.

LANKESTER, Ted, Clinical Director, & SNELLING, Mark, Psychodynamic Counsellor, InterHealth Worldwide London, Nairobi, www.interhealthworldwide.org.

GUERIN, Gerard W., Chief Fire Officer & O’DOWD, Eoin, Assistant Chief Fire Officer, Carlow County Fire & Rescue Service, National Directorate for Fire & Emergency Management, Ireland.

Chapter 6 – Technical considerations

AUSTRALIAN GOVERNMENT, GEOSCIENCE AUSTRALIA (2005): Map Reading Guide. How to use Topographic Maps, Canberra: Geoscience Australia, http://www.ga.gov.au/image_cache/GA7194.pdf, pp. 1-7, 9-14, 16-19, 20-23, accessed on 7 September 2012. © Commonwealth of Australia (Geoscience Australia) 2011, released under the Creative Commons Attribution 3.0 Australia Licence.

EMERGENCY MANAGEMENT AUSTRALIA (1997): ‘Four-Wheel-Drive Vehicle Operation’, in: Australian Emergency Manuals Series Part IV: Skills for Emergency Services Personnel, Manual 8 within Manual 37, Canberra: Paragon Printers, http://www.em.gov.au/Documents/Manual37-4WDVehicleOperation.pdf, chap. 1.04-06, accessed on 4 September 2012. © Commonwealth of Australia 2011, released under the Creative Commons Attribution 3.0 Australia Licence.

EMERGENCY MANAGEMENT AUSTRALIA (2003): ‘Map Reading and Navigation’, in: Australian Emergency Management Manual Series Part IV: Skills for Emergency Services Personnel, Manual 36, Canberra: National Capital Printing, http://www.em.gov.au/Publications/Australianemergencymanualseries/Pages/default.aspx, chap. 9.10-13, 12.1-4, 12.6-11, accessed on 7 September 2012. © Commonwealth of Australia 2011, released under the Creative Commons Attribution 3.0 Australia Licence.

MapAction (2011): Field Guide to Humanitarian Mapping, http://www.mapaction.org/index.phpoption=com_mapcat&id=2426&view=download&fmt=pdf, pp. 56-58, accessed on 15 September 2012.

OFFICE OF INFORMATION TECHNOLOGY: UCI Radio Use and Procedures, University
of California-Irvine, http://www.oit.uci.edu/network/Radio_Operator.pdf, accessed 26 September 2012.

ROBERTS, Daniel Lloyd (1999): Staying Alive. Safety and Security Guidelines for Humanitarian Volunteers in Conflict Areas, Geneva: International Committee of the Red Cross, pp. 125-27, 129-30, 172, 176-80.

UNITED NATIONS DISASTER ASSESSMENT AND COORDINATION (2006): UNDAC Handbook,
http://ochanet.unocha.org/p/Documents/UNDAC%20Handbook-dec2006.pdf, chap. R.1, R.1.1, R.1.2, accessed on 13 September 2012.

Chapter 7 – Handover and departure

DIRECTORATE-GENERAL FOR HUMANITARIAN AID (2004): Generic Security Guide for
Humanitarian Organisations
, European Commission, http://reliefweb.int/sites/reliefweb.int/files/resources/D722F5A20C9EB443C1256F510036AF53-generic_security_guide_echo_2004.pdf, pp. 45 f, accessed on 15 October 2012.

PEACEKEEPING BEST PRACTICES UNIT (2003): Handbook on United Nations
Multidimensional Peacekeeping Operations
, New York: United Nations Department
of Peacekeeping Operations, http://www.peacekeepingbestpractices.unlb.org/Pbps/library/Handbook%20on%20UN%20PKOs.pdf, p. 22, accessed on 12 October 2012.

UNITED NATIONS PEACEKEEPING: End of Assignment Report. Guidance and Template,
http://www.unrol.org/files/Annex11EndofAssignmentReport.doc.

UNITED NATIONS DEPARTMENT OF PEACEKEEPING OPERATIONS
(2008): Management of Prison Support Programmes in Peace Operations,
http://unrol.org/files/DPKO%20Prisons%20Training%20Pack.pdf, p. 245, accessed on 9 October 2012.
(1995): United Nations Stress Management Booklet, Turin: The International Training Centre of the International Labour Organization, http://www.the-ecentre.net/resources/e_library/doc/UN%20Stress%20Management%20Booklet.pdf, pp. 15-16, accessed on 13 September 2012.

UNITED NATIONS DEVELOPMENT PROGRAMME (2009): End-of-Assignment Handbook for UN Volunteers, http://www.tz.undp.org/unv/docs/End%20of%20Assignment%20Hanbook_Final.pdf, pp. 15, 17 f, accessed on 9 October 2012.

UNITED NATIONS DISASTER ASSESSMENT AND COORDINATION (2006): UNDAC Handbook,
http://ochanet.unocha.org/p/Documents/UNDAC%20Handbook-dec2006.pdf, chap. D.9.3, O.1.4, accessed on 13 September 2012.

UNITED NATIONS OFFICE OF HUMAN RESOURCES MANAGEMENT (2005): Mission Readiness. Preparing for Field Work, http://www.unv.org/fileadmin/docs/conditions_of_service/DPKO_book_for_the_field.pdf, p. 62, accessed on 13 September 2012.

UNITED NATIONS RULE OF LAW
(2008): Prison Support Guidance Manual, Annex 11: End-of-Assignment Report,
http://www.unrol.org/files/Annex11EndofAssignmentReport.doc, p. 1, accessed on 9 October 2012.
(2008): Prison Support Guidance Manual, Annex 12: Handover Notes,
http://www.unrol.org/files/Annex12HandoverNotes.doc, p. 1, accessed on 9 October 2012